Returns & Exchanges

At SNS Nails, we want you to be completely satisfied with your professional nail products, which is why we offer a 30-day return window for unused items in their original packaging. Please note that for hygiene reasons, opened or used gels, powders, and liquids cannot be returned unless they are defective.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Wait for Approval

  Our quality control team will review your request within 48 hours to ensure the items meet our safety and hygiene eligibility criteria.

• 3.
  Pack and Ship

  Securely package your items in their original boxes and attach the prepaid shipping label provided via email to your package.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, a refund will be issued to your original payment method within 5 to 7 business days.